That being said, connectivity is not always perfect. It’s not uncommon for users to run into a connection error or a prompt that says “Xbox can’t sign in.”
What Causes Xbox One Sign-in Errors?
If you can’t sign in on an Xbox One or the console keeps logging you out, it is often due to human error or a problem with the Xbox network. This service powers many of the Xbox One’s online features, but it can also affect the ability to log in.
How to Fix Xbox One Sign-in Problems
Follow these troubleshooting tips to get your Xbox One back online. Check the status of a game’s online servers by checking the official video game’s Twitter account. These usually update ASAP to let players know what’s going on. Much like restarting a computer, restarting an Xbox One console can fix a lot of connectivity problems. You won’t lose any data or downloads, but a power cycle refreshes the system and usually fixes any problems you’re experiencing. A faulty Kinect can sometimes be fixed by performing a power cycle and making sure your console is plugged directly into a power socket, rather than a surge protector or power adapter. If your Kinect continually fails to work, you may need to replace it.
