Making an Apple Genius Bar Appointment
You can use the app for this process, too. If you’re on a computer, follow these steps to reserve time at the Genius Bar for support:
Describe Your Problem
Once you’ve selected the product you need help with:
Choose a Genius Bar Appointment
After having clicked through all the suggested support options from Apple:
Select Apple Store, Date, and Time for Genius Bar Appointment
Appointment Confirmation and Cancellation Options
Your Genius Bar appointment has been made for the store, date, and time you selected. You’ll see a confirmation of your appointment. The details of the appointment are listed there. The confirmation will also be emailed to you. If you need to modify or cancel the reservation, you can click Reschedule or Cancel on this page. If you need to make a change later, go to the confirmation email and click the options there. You’ll be taken to Apple’s site to make changes there.
