How to System Restart Roku
This is analogous to restarting your computer to fix problems. A system restart turns off your Roku device and then turns it back on. This may or may not correct any problems. Since Roku streaming sticks and boxes don’t have an on/off switch (except for the Roku 4 and Roku TVs), this is the only way to do a system restart. Using your Roku’s remote control, you can execute a system restart using the following steps:
How to Restart a Frozen Roku
If your Roku is frozen, you can perform a system restart by following these steps using your remote:
How to Factory Reset Roku – Soft Method
Before using this option, it’s important to note the following changes will occur on your Roku device:
Personal preferences are erased.Your Roku device is unlinked from your Roku account.Roku is reset to how it was out of the box, meaning you’ll have to go through the initial setup process again.
To execute a factory reset using the soft method, follow these steps:
How to Factory Reset Roku – Hard Method
If a system restart and soft factory reset don’t do the job, or your Roku TV, box, or stick isn’t responding to your remote commands, your final choice is to execute a hardware factory reset.
How to Reset Roku TV Without a Reset Button
If you have a Roku TV and it doesn’t have a reset button, you can still reset it using the following steps:
Network Connection Reset
If you are having problems with maintaining a Wi-Fi connection, you can do a Wi-Fi network connection reset without changing the rest of your Roku settings. Here are the steps:
Reset Roku Remote Control
If your Roku remote isn’t working with your Roku device either before or after the restart or factory reset, unplug/replug the Roku device and re-install the batteries in the remote. If that doesn’t work, check to see if your remote has a Link/Pairing button. Press the Link/Pairing button. Make sure your Roku device is on and see if you can pair the Roku remote. If your remote does not have a link button, it means it’s a standard IR remote that requires clear line-of-sight connection with your Roku device and there’s no reset possible from the remote. In this case, check the batteries and make sure there are no obstructions between the remote and your Roku device.
What to Do If Nothing Works
If none of the above options solve your problem, contact Roku Support for further instructions or advice.
