What to Do When You Can’t Get Connected to Windstream
If you think the problem is on your side, there are several troubleshooting steps you can take to get connected again.
Are all cables are connected correctly between devices? Is the internet modem showing any error messages? Is your Wi-Fi working properly? Is anything potentially blocking internet signals? Is your home electrical service working? Is power out in your neighborhood?
Loose connections: Check indicator lights, confirm the cable box is plugged in properly, and confirm it’s truly turned on. Don’t forget to check the HDMI connection. Remote control issues: Manually turn on the TV and cable box, then use the remote control to turn both off. You might need to just replace the batteries to get things back up and running. Input issues: Is Input set to TV? Press the INPUT button on the TV and scroll to the correct option for your television set if it’s not. Is Wi-Fi connected properly to your smart TV?
If the issue still isn’t resolved, try rebooting your cable box. If you’re still having trouble, check this Mediacom troubleshooting page for more cable box tips plus digital TV error message tips.
Confirm all cables are connected between the phone and the cable modem. Verify that another electrical device isn’t interfering: Is the modem located too close to computers, monitors, appliances or other electrical devices? Try resetting your modem.
